Remote ROI

The Experience and Reliability You Need

Our remote ROI service model, Virtual REP, was created to simplify the ROI process while improving your efficiency, patient satisfaction and profitability. Utilizing our Virtual REP service model, our field representative no longer needs to sit in your office which frees up your valuable office space. Instead, an assigned DMRS representative monitors your dedicated request queue multiple times each day from our corporate headquarters and begins the release of information process immediately. Once credentials are established, we handle the entire ROI function so you won’t have to. This Virtual REP service platform allows for rapid implementation, transitioning the ROI function from you to DMRS easily and without delays.

You Can Expect:

  • imgExpedited Processes: Record requests are forwarded to DMRS’s corporate headquarters where a staff member will review incoming requests and begin the process without delay.
  • imgCost Savings: Reduce labor, phone calls, printing and postage costs for your organization
  • imgAudit Support: DMRS will process all RAC, government and commercial audits so your staff can focus on what’s most important – your patients.
  • imgFull Reporting: DMRS provides full transparency of every medical record request available to you in real time via our online platform
  • imgCustomizable Solutions: We can handle any specification that is HIPAA compliant.
  • imgTime Savings: You focus on patient care while we focus on fulfilling medical record requests.

Getting Started

At DMRS, we offer a seamless implementation process that is easy and hassle free. With more than 30 years of experience, our team works with all types of healthcare facilities and can integrate with any EHR to provide solutions to fit your specific needs. When you partner with DMRS you’re not only acquiring a service to handle your record release needs, you are attaining the necessary resources required to ensure compliance, quality control and customer satisfaction. Simply contact one of our ROI consultants today to discuss how you can take advantage of our benefits.

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Testimonials

  • Steve D, PA

    The biggest benefit of Diversified’s service is the knowledge that …
  • Melissa O, FL

    Service rep always calls to check in, works well with …
  • Barbera S, IL

    Diversified’s rep is always so pleasant. He constantly helps our …

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