At DMRS, we provide you with customizable HIPAA compliant solutions that reduce breach risk, increase productivity and retain revenue by eliminating personnel, equipment and postage costs associated with the ROI process. Our on-site full-service model caters to large health systems, hospitals and small to midsize clinics across the nation. Our involvement provides compliance, reduced workloads and peace of mind, which allows your staff to focus on what’s most important – your patients.
Technology – Our unique bi-directional web-based ROI platform for processing your ROI and audit requests allows requesters to place orders online and check the status of each request. 
Specialists – HIPAA trained and qualified ROI representatives securely and efficiently process all requests for medical records. This drastically enhances workflow through an efficient electronic process. 
Quality Assurance – Our QA process establishes best practices for PHI disclosures, which ensures compliance and accuracy while limiting risk to your organization. 
Audit Support – DMRS will process all RAC, government and commercial audits including CMS and HEDIS requests at no extra cost to your facility.
Accounting of Disclosures – Indexing of all requests through a multi-step process including tracking that reduces and eliminates breach risk and associated penalties. 
Full Reporting – DMRS provides 100% full transparency of every medical record request available to you in real time via our online platform. 
Increased Patient Satisfaction – Reduce inbound calls and eliminate complaints as DMRS prints patient records onsite for immediate pickup awhile releasing all other requests within 24 hours of processing. At DMRS, we offer a seamless implementation process that is easy and hassle free. With more than 30 years of experience, our team works with all types of healthcare facilities and can integrate with any EHR to provide solutions to fit your specific needs. When you partner with DMRS you’re not only acquiring a service to handle your record release needs, you are attaining the necessary resources required to ensure compliance, quality control and customer satisfaction. Simply contact one of our ROI consultants today to discuss how you can take advantage of our benefits.
Professional service that alleviates our staff’s workload and allows us to meet guidelines for timely record release
Diversified caught misfiled labs and even sent them back so that we could fix the mistakes.
Diversified ensures that record releases are HIPAA compliant. This saves us time on manpower and most of all, the customer service provided to our patients. This helps us focus on patient care
Diversified’s rep is always so pleasant. He constantly helps our office with HIPAA related questions
Service rep always calls to check in, works well with staff, and is in and out efficiently without disrupting workflow
The biggest benefit of Diversified’s service is the knowledge that the requester will get the correct documents that they require
Diversified Medical Records Services has been a leading provider of correspondence and compliance solutions for over 30 years. Our company offers a broad range of services that encompass your entire practice’s needs.
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