Release of Information

Advancing the Exchange of Protected Health Information

At DMRS, we provide you with customizable HIPAA compliant solutions that reduce breach risk, increase productivity and retain revenue by eliminating personnel, equipment and postage costs associated with the ROI process. Our on-site full-service model caters to large health systems, hospitals and small to midsize clinics across the nation. Our involvement provides compliance, reduced workloads and peace of mind, which allows your staff to focus on what’s most important – your patients.

The DMRS Difference:

  • img Technology – Our unique bi-directional web-based ROI platform for processing your ROI and audit requests allows requesters to place orders online and check the status of each request.
  • img Specialists – HIPAA trained and qualified ROI representatives securely and efficiently process all requests for medical records. This drastically enhances workflow through an efficient electronic process.
  • imgQuality Assurance – Our QA process establishes best practices for PHI disclosures, which ensures compliance and accuracy while limiting risk to your organization.
  • imgAudit Support –  DMRS will process all RAC, government and commercial audits including CMS and HEDIS requests at no extra cost to your facility.
  • imgAccounting of Disclosures – Indexing of all requests through a multi-step process including tracking that reduces and eliminates breach risk and associated penalties.
  • imgFull Reporting – DMRS provides 100% full transparency of every medical record request available to you in real time via our online platform.
  • imgIncreased Patient Satisfaction – Reduce inbound calls and eliminate complaints as DMRS prints patient records onsite for immediate pickup awhile releasing all other requests within 24 hours of processing.

Getting Started

At DMRS, we offer a seamless implementation process that is easy and hassle free. With more than 30 years of experience, our team works with all types of healthcare facilities and can integrate with any EHR to provide solutions to fit your specific needs. When you partner with DMRS you’re not only acquiring a service to handle your record release needs, you are attaining the necessary resources required to ensure compliance, quality control and customer satisfaction. Simply contact one of our ROI consultants today to discuss how you can take advantage of our benefits.

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